Lifecycle Flow Planning Framework

Not sure which emails and SMS messages your business should be sending?

The Lifecycle Flow Planning Framework helps you determine which customer journeys deserve attention first. This self-guided framework will help you:

• Map customer journey flows

• Identify gaps in your customer experience

• Determine which emails and SMS messages deserve attention first

• Think through automation logic and timing

• Create the messaging that supports each journey

Included:

• Printable PDF version

• Editable Word version (emailed after purchase)

Perfect for SMB brands wanting a clear lifecycle marketing strategy before building inside their email or SMS platform.