From Inbox to Impact: Building Customer Journeys with Email & SMS

Friday, October 30 | 1:00 PM ET / 10:00 AM PT
Free 30-Minute Webinar

Email and SMS are most effective when they work together.

Join Elizabeth Jacobi, Founder of MochaBear Marketing, and Brandin Gause from Mailchimp for a practical conversation about building customer journeys that use the right message, channel, and timing to create stronger customer relationships.

We’ll look at how email and SMS can work together throughout the customer lifecycle, from first signup through ongoing engagement and repeat purchase.

What You’ll Learn

  • How to decide when to use email, SMS, or both

  • How to coordinate messaging across the customer journey

  • Ways to create a more connected customer experience without overwhelming your audience

  • Practical ideas you can apply to your own Mailchimp customer journeys

Whether you’re already using both email and SMS or are considering adding SMS to your strategy, this session will give you a clearer framework for how the two channels can work together.

Register for the Webinar

Friday, October 30
1:00 PM ET / 10:00 AM PT
30-minute live webinar

Complete the form below to reserve your spot.

Presented by MochaBear Marketing in partnership with Mailchimp.

Meet Your Hosts

Elizabeth Jacobi

Founder, MochaBear Marketing

Elizabeth helps small businesses build stronger customer relationships through email and SMS strategy. With more than 25 years of experience, she works with businesses to improve customer journeys, automation, segmentation, and messaging so they can make better use of the channels they already have.

Brandin Gause

Senior Account Executive, Intuit Mailchimp

Brandin Gause works with mid-market businesses on email, SMS, and lifecycle marketing. He spends much of his time helping teams connect fragmented tools and channels into a more unified customer journey and sees firsthand where those journeys can break down between signup and repeat purchase.

Before joining Intuit Mailchimp, Brandin co-founded a creative agency, giving him experience from both the agency and platform sides of the business.